Refund Policy

Effective Date: May 27th, 2025

At Stool Squad, we are committed to providing reliable and efficient dog waste removal services. To maintain the quality and consistency of our services, we have established the following refund policy.

1. All Sales Are Final

Due to the nature of our services, all payments made for dog waste removal are non-refundable. Once a service is scheduled and payment is received, we allocate resources and time to fulfill the service, making it challenging to offer refunds.

2. Pre-Payment Requirement

All services must be paid in full prior to the scheduled service date. Services will not be rendered without prior payment. This policy ensures that we can efficiently schedule and allocate our resources to meet your service needs.

3. Exceptional Circumstances

While our general policy is that all sales are final, we value our customers and understand that exceptional situations can occur. If you believe you have a unique circumstance that warrants a refund, please contact us at stoolsquad@gmail.com. We will review your request on a case-by-case basis, but please note that submitting a request does not guarantee a refund.

4. Contact Information

If you have any questions or concerns regarding this policy, please contact us:

Stool Squad
stoolsquad@gmail.com
267-222-2843